Privacy Policy

Last Updated: November 2024

Our Commitment

ACL Heal is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website.

Information We Collect

Information You Provide:

  • Email address: If you subscribe to updates or newsletter
  • Name: If voluntarily provided
  • Survey/questionnaire responses: If you complete screening tools or assessments
  • Messages: If you contact us

Automatically Collected Information:

  • Usage data: Pages viewed, time spent, navigation paths
  • Device information: Browser type, device type, operating system
  • IP address: For analytics and security
  • Cookies: Small data files stored on your device (see Cookies section)

How We Use Your Information

  • Provide services: Deliver content, resources, and updates you request
  • Improve website: Understand how users interact with content to improve experience
  • Analytics: Measure traffic, popular content, user engagement
  • Communications: Send newsletters, updates, resources (only if you subscribe)
  • Security: Protect against unauthorized access and abuse

We do NOT:

  • Sell your personal information
  • Share your information with third parties for their marketing purposes
  • Use your health information for any purpose other than providing educational resources
  • Track your personal health data beyond aggregate, anonymous statistics

Cookies and Tracking Technologies

We use cookies and similar technologies for:

  • Essential cookies: Necessary for website functionality
  • Analytics cookies: Understand how visitors use the site (Google Analytics or similar)
  • Preference cookies: Remember your settings

You can control cookies through:

  • Your browser settings
  • Opt-out tools provided by analytics services
  • Cookie consent banners on the website

Note: Disabling cookies may affect website functionality.

Third-Party Services

We may use third-party services that collect information:

Analytics:

  • Google Analytics or similar services for website statistics
  • These services have their own privacy policies
  • Data is anonymized and aggregated

Hosting and Infrastructure:

  • Website hosting providers
  • Content delivery networks

Email Services:

  • Email service providers for newsletters and updates
  • You can unsubscribe at any time

We select service providers carefully and require them to protect your information.

Data Security

We implement reasonable security measures to protect your information:

  • Secure server connections (HTTPS/SSL)
  • Regular security updates
  • Limited access to personal information
  • Secure data transmission

However: No internet transmission is 100% secure. We cannot guarantee absolute security.

Your Rights and Choices

You have the right to:

  • Access: Request information about data we have about you
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your information
  • Opt-out: Unsubscribe from emails (link in every email)
  • Cookie control: Manage cookie preferences

To exercise these rights, contact us through the website or email.

Children's Privacy

ACL Heal is not intended for children under 13. We do not knowingly collect information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected
  • Right to know if information is sold or disclosed
  • Right to opt-out of sale of personal information (we don't sell information)
  • Right to deletion
  • Right to non-discrimination

International Users

This website is operated in the United States. If you access the site from outside the U.S., your information may be transferred to and processed in the U.S., which may have different data protection laws than your country.

Health Information Privacy

Important distinction: ACL Heal is an educational website, NOT a healthcare provider. Therefore:

  • HIPAA (Health Insurance Portability and Accountability Act) does NOT apply to this website
  • We are not a "covered entity" under HIPAA
  • Information you share is not protected by HIPAA
  • Do not share sensitive personal health information on this website
  • Any assessment tools are for educational purposes only

Changes to Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Significant changes will be announced on the website.

Continued use of the website after changes constitutes acceptance of the updated policy.

Contact Us

Questions about this Privacy Policy or your data? Contact us through the website contact form or email.

Return to Home Medical Disclaimer